FAQs

What currencies are available?

We cover all the major currencies and offer over 200 currency pairs such as GBP/USD, EUR/USD, GBP/EUR etc.

If you are unsure regarding a foreign exchange requirement that you may have or if you need further information on the currencies available, please give us a call on 0203 290 4248 or email us at info@elgravia.com and we can help.

How do I register?

Registering with us is quick, easy and free. Simply fill in the sign-up form here.

I have forgotten my login details

Remember that your login ID, security questions and password are all case sensitive. Make sure you have not got Cap Locks on. Login IDs are also unique.

If you are still unable to access the platform, contact the Elgravia team and we will assist you with this.

Are you regulated?

Payment services for Elgravia are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: The Steward Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). The Currency Cloud Limited is registered with the UK Data Protection Act Registration Number Z1550331.