We understand that security is imperative for all of our clients which is why we have taken extensive measures to ensure that all of our financial and regulatory requirements are surpassed. Our payment and foreign currency services are provided by FCA authorised providers.
Our providers are regulated as Authorised Payments Institutions by the Financial Conduct Authority. The levels of capital requirements are based on our level of activity and the FCA reviews our capital adequacy on an annual basis. Our client funds are held in segregated accounts, entirely separate from our own operating accounts, so client funds are always safe.
DATA PROTECTION ACT
Our providers are registered with the ICO under the UK Data Protection Act; We do not share any client information with third parties and all client information is held securely on our remote servers. Client information, paper or electronic, is handled with due care; in line with our internal procedures.
As regulated Payment Institutions, our providers are able to passport their licence to offer their services in all EEA Member states.
Our online platform has a number of implementations to provide you with bank grade levels of security.
Physical Security – multiple high security Tier 4 Data Centres used by banks and other financial institutions
Network Security – firewalls are managed by dedicated staff and we undergo regular third party penetration tests, to ensure our service is secure
Encryption – all network traffic is encrypted and all sensitive customer data is also stored in an encrypted format
Data Security – certified under ISO/IEC 27001:2013, the international best practice standard for information security management
Data Separation – multi-tenant architecture to ensure all customer data is stored separately from one another
Strong Access Control – unique ID’s for each individual and we require two step authentication for all access.
Robust Internal Risk Management – We have strict governance and operational processes in place to scrutinise the accuracy of each of our transactions, with appropriate auditing and compliance processes.